Your privacy matters to us. This Privacy Policy explains exactly what personal data dwg88 collects from Indonesian players, why we collect it, how it is stored and protected, who we may share it with, and what rights you hold over your own information. Please read this document carefully before registering an Account.
Data Protection Pillars
dwg88 handles every piece of player data — from registration details and KYC documents to transaction records and device identifiers — against six core data protection principles.
All data transmitted between your device and the dwg88 platform is protected by 256-bit SSL/TLS encryption. Sensitive fields — including passwords, payment details, and KYC documents — are additionally encrypted at rest using AES-256 on our servers.
dwg88 collects only the personal data that is strictly necessary to operate your Account, verify your identity, process payments, and comply with applicable legal obligations. We do not collect data speculatively or retain it beyond its defined retention period.
dwg88 will never sell, rent, or commercially transfer your personal data to third parties for their own marketing purposes. The only data sharing that occurs is strictly operational — with licensed payment processors, KYC verification providers, and relevant regulatory authorities as required by law.
Identity documents submitted during the KYC process — including copies of your KTP (national ID), passport, and payment-method confirmations — are stored in an encrypted, access-controlled document vault. Only authorised compliance personnel may access these documents, and access is logged and audited.
As a registered player, you have the right to access, correct, and request erasure of your personal data. You can also withdraw marketing consent, request data portability, and object to certain types of processing — all via a simple written request to our support team.
dwg88 uses cookies and similar tracking technologies solely to keep your session active, remember platform preferences, and — with your consent — improve our service through anonymised analytics. Strictly necessary cookies cannot be disabled, but all other cookies are optional and preference-manageable.
The following defined terms are used throughout this Privacy Policy. Where a term is also defined in dwg88's Terms & Conditions, the same meaning applies here unless expressly stated otherwise.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, national ID number, email address, IP address, device identifier, and transaction history. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, restriction, erasure, or destruction. |
| "Data Controller" | dwg88 — the entity that determines the purposes and means of processing your Personal Data. |
| "Data Processor" | Any third-party service provider that processes Personal Data on behalf of dwg88 and under dwg88's documented instructions (e.g., KYC verification vendors, payment gateways). |
| "Consent" | A freely given, specific, informed, and unambiguous indication of your agreement to the processing of your Personal Data for a stated purpose — typically given by ticking a consent checkbox during registration or in Account settings. |
| "KYC Data" | Identity and age-verification documents submitted as part of the Know Your Customer process, including copies of your KTP, passport, and payment-method confirmation. |
| "Platform" | The dwg88 online betting and gaming service at dwg88.cam and all associated interfaces operated by the Data Controller. |
| "Player" / "You" | Any individual who has registered a verified Account on the Platform or who accesses the Platform without registration (where applicable). |
This Privacy Policy applies to all Personal Data collected by dwg88 in connection with the operation of the Platform, including data collected during Account registration, the KYC verification process, deposits and withdrawals, gameplay activity, customer support interactions, and visits to the Platform by unauthenticated users.
This Policy applies equally to all players accessing the Platform from within the Republic of Indonesia and to Indonesian residents accessing the Platform from abroad. By registering an Account or using the Platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your Personal Data as described herein.
dwg88 collects Personal Data from you directly (when you provide it), automatically (through your use of the Platform), and from trusted third parties (such as KYC verification providers and payment processors). The categories of data we collect are set out below.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Account registration and KYC |
| Contact Data | Email address, Indonesian mobile number (e.g., +62 prefix), city of residence (e.g., Jakarta, Surabaya, Bandung, Medan) | Account registration |
| KYC Documents | KTP (national ID card) scan or photo, valid passport scan, selfie verification image | KYC verification process |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja) | Deposit and withdrawal requests |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support interactions |
| Responsible Gaming Data | Self-exclusion elections, deposit limit settings, cooling-off requests | Responsible gaming tool activation |
When you access the Platform — whether logged in or not — dwg88 automatically collects certain technical and behavioural data:
dwg88 may receive Personal Data from the following third-party sources to supplement the information you provide directly:
dwg88 uses your Personal Data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected, unless we obtain your separate consent or are required to do so by law.
Each processing activity dwg88 conducts rests on one or more of the following legal bases:
dwg88 does not sell, rent, or trade your Personal Data. We share data with third parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
The Platform uses cookies, web beacons, and similar tracking technologies to ensure core functionality, remember your preferences, and — where consented — gather anonymised analytics. The four categories of cookies we use are described below:
| Category | Purpose | Can Be Disabled? |
|---|---|---|
| Session authentication, load balancing, security tokens, fraud-prevention signals. Without these the Platform cannot function. | No — strictly necessary | |
| Anonymised page-view tracking, session duration, error logging, and performance monitoring used to improve the Platform. | Yes — with your consent | |
| Remembering your language preference, odds format, favourite sports markets, and last-visited game category. | Yes — with your consent | |
| Tracking promotional campaign effectiveness to allow dwg88 to measure which bonuses (e.g., Idul Fitri promotions, Champions League specials) generate genuine player interest. | Yes — with your consent |
You can manage your cookie preferences at any time through your browser settings. Blocking essential cookies will prevent you from logging in or using core Platform features. Blocking analytics, preference, or marketing cookies will not affect your ability to place bets, deposit, or withdraw funds.
Most modern browsers allow you to view, delete, and block cookies on a per-domain or global basis. Please consult your browser's help documentation for specific instructions. Note that clearing cookies will log you out of the Platform and reset any saved preferences.
dwg88 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or audit obligations. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised using industry-standard deletion protocols. Where deletion is not immediately possible due to backup or archival processes, the data is isolated from active processing until deletion can be completed.
dwg88 implements a layered security architecture to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Our core security measures include:
As a player on the dwg88 Platform, you hold the following rights over your Personal Data. To exercise any of these rights, submit a written request to our support team using the contact details in Clause 15. We will respond within 30 calendar days of receiving a valid request.
Request a copy of all Personal Data we hold about you, including Account data, transaction history, and KYC records.
Ask us to correct any inaccurate or incomplete Personal Data — for example, a misspelled name or an outdated contact number.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Ask us to pause processing of your data — for example, while the accuracy of data you have contested is being verified.
Receive a structured, machine-readable export of the Personal Data you provided to dwg88, suitable for transfer to another service provider.
Object to processing based on legitimate interests or for direct marketing — including promotional communications about bonuses and seasonal offers.
Withdraw any consent you previously gave — including consent to marketing emails or analytics cookies — at any time without penalty.
Lodge a complaint with the relevant supervisory authority if you believe dwg88 has handled your Personal Data unlawfully or in breach of this Policy.
As an internationally operated platform, dwg88 may transfer your Personal Data to servers, Data Processors, or affiliated entities located outside the Republic of Indonesia. Where such transfers occur, dwg88 ensures that appropriate safeguards are in place to maintain a level of data protection that is substantially equivalent to the standards described in this Policy.
Safeguards used for international transfers include contractual clauses that bind receiving parties to comply with our data-handling standards, selection of Data Processors who operate under internationally recognised security certifications, and technical controls ensuring that data transferred across borders remains encrypted both in transit and at rest.
By registering an Account and using the Platform, you acknowledge and accept that your Personal Data may be transferred to and processed in jurisdictions outside Indonesia, under the safeguards described above.
The Platform is strictly intended for adults aged 21 years or older. dwg88 does not knowingly collect, store, or process Personal Data from individuals under the age of 21. If you are under 21, you must not register an Account or submit any Personal Data to dwg88.
If dwg88 discovers or receives credible notification that Personal Data belonging to an individual under 21 has been collected — whether through a misrepresented date of birth or any other means — we will immediately suspend the associated Account, void any Balance held therein, and permanently delete the relevant Personal Data from all active systems as promptly as technically feasible. Evidence required for legal or regulatory purposes may be retained in a restricted archive.
If you are a parent or guardian and believe your child under 21 has registered an Account on dwg88, please contact us immediately at the details provided in Clause 15.
dwg88 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, operational practices, or our product and service offering. The current version of this Policy — identified by the version number and effective date at the top of this document — is always the operative version.
Material changes to this Policy (those that affect your rights or significantly alter how we use your data) will be communicated to you by email or via an in-platform notification at least seven (7) calendar days before the revised Policy takes effect. Your continued use of the Platform after an amended Policy takes effect constitutes your acceptance of the changes. If you do not agree with the revised Policy, you should stop using the Platform and request Account closure.
This Privacy Policy is governed by the laws of the jurisdiction in which dwg88 is incorporated and licensed, as stated in the Terms & Conditions. For matters relating specifically to the privacy rights of Indonesian residents, dwg88 applies principles consistent with internationally recognised data protection standards and commits to treating Indonesian players' data with the same diligence it applies globally.
Any dispute arising under or in connection with this Privacy Policy that cannot be resolved through dwg88's internal complaints process shall be referred to binding arbitration in accordance with the arbitration clause in the Terms & Conditions.
All data-subject rights requests, privacy-related queries, and complaints about dwg88's data-handling practices should be directed to our support team. Please mark your message clearly as a "Privacy / Data Request" so it is routed to our compliance team without delay.
Continue Exploring
Now that you have reviewed dwg88's Privacy Policy, explore these related pages to get the full picture of your rights and responsibilities on the platform.
Review dwg88's full Terms & Conditions — covering eligibility, account rules, deposits, withdrawals, bonus wagering requirements, and platform policies.
Read TermsAccess deposit limits, session reminders, self-exclusion tools, and cooling-off options. dwg88 is committed to safe play for every registered adult player.
Learn MoreQuick answers covering registration, KYC verification, deposits via BCA and OVO, bonus terms, account security, and game rules on dwg88.
View FAQReturn to the dwg88 homepage to discover the full range of sports betting, live casino, slot games, and togel markets available on the platform.
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